Ten Ways the Hotel and Restaurants can Thrive in The New Normal

 

Pandemic has added a new aspect to how businesses are going to be conducted in future. There are ways they can adapt themselves to thrive in the new normal.

1 safety measures

The customer experience should be stress-free and contactless as much as possible. Some restaurants are using plexiglass to separate seaters, trying to segregate seat-in and take out areas and maybe create an open air space for ventilation.

2 engaging customers through messages and social media

The customers might be feeling doubtful about the covid appropriate measures being taken so the industry has to assuage their fears through clear messaging. Use customer data to make decisions about merchandising, pricing, and promotions.

3 providing incentive

Businesses need customers but with layoffs and economic slumps, this can be tricky. Through the use of incentives, special offers, loyalty programs, refunds policy and similar measures, the hospitality industry can bring back the customers. 

New Delhi

From Satyam Inox, it is only an 11 minutes distance to Hotel Anila at Naraina- a bustling business and residential area. The rooftop at Anila offers a stunning view of the city with delicious food to accompany it. There is space for parking and rooms to spend time in the city. The rooftop space is flexible enough to hold a party, an event and even a corporate event in an informal setting. The service of the staff will make the event a pleasant one. 

4 online delivery and home delivery

While the pleasure of eating in a restaurant with personalized service will always be missed, some restaurants might have to mix and match traditional style with safer options. Taking reservations online, opening a ‘ghost’ kitchen to keep the business running can be some of the ways.

Many have adapted to the ghost kitchen concept, which involves using private kitchens to make food for pickup and delivery without having an actual dining room.

5 staycation packages 

 People are looking for shorter trips near their place and some may look for space to isolate themselves if unwell. Such visitors can be catered to besides those looking for a break.

6 non-invasive thermal screening technology

Marriott Hotels is experimenting with UV light to sanitize guests' keys and devices shared by staff and guests. electrostatic sprayers are being used to sanitize public areas.

7 Get a surface that is easier to clean

Hotels are replacing carpets with expensive vinyl floors and heavy furnishings with lighter ones that are more amenable to cleaning.

8 Hiring flexible staff

With uncertain times the industry needs to have a staff that can work on contract. Maybe more cleaning staff would be needed. 

Because the service tax that consumers are charged is spread among fewer employees, a small but efficient team that works efficiently is better.

9 smart technology

The use of mobile wallets, smartphone apps for mobile check-in, virtual technology for interaction can help businesses in future. Use QR codes that can be scanned to declare if businesses are doing the necessary things to keep everything clean.

Tivoli Boutique Hotel,  Lawrence Road,Delhi

Twenty minutes walking from Pacific mall, Pitampura will bring you to the grand space of Tivoli Boutique hotel in Lawrence Road.

Another excellent hotel that offers a complete solution to your dream of a perfect wedding or other events. As part of Tivoli hospitality, the Lawrence road hotel has three magnificent banqueting spaces- The Raas, The Leela and The Chamber along with fifteen luxurious rooms and suites for planning a grand evening. Each banquet has a different capacity - while the Chamber can host 100 guests, the Mirrored Raas can host nearly 500 guests and The plush, chandeliered Leela is best for elaborate weddings.

10 Menu reinvention 

It can be an effective tool for influencing a restaurant's long-term performance trajectory. Keep an eye out for emerging food trends like "clean" food, paleo diets, plant-based protein, and others. To capitalize on these trends, introduce menu items, price them competitively, and market them to consumers.

Fabvenues has listed these points for those who wish to be ready for any eventuality. Flexibility has always helped businesses to find their place among their competitors.